Wiki software has been around since 1995, but a rather recent variant is something being called "enterprise wiki software" (InfoWorld proclaimed 2004 to be the "Year of the enterprise wiki"). Heightened interest comes in response to the increasing number of organizations like Disney, Nokia, and Yahoo! who are turning to wikis as a way to improve internal efficiency.
But if we look at wikis in an enterprise context, we have to confront two important questions:
- What's the difference between a wiki and a CMS? Couldn't we just press our existing CMS into service as a wiki?
- Are wiki tools enterprise-ready? That is, would they pass muster before my CIO?
Below I'll try to answer both questions.
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